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FOR IMMEDIATE RELEASE


Tax Refunds


REFUNDS

The federal government and many states have implemented dial-in programs that allow taxpayers to call and check the status of the processing of their tax refunds.

Caution: Taxpayers should wait a minimum of six to eight weeks (in some instances longer, as noted below) after filing their return before calling the numbers listed below. Generally, taxpayers will be requested to provide some identifying information before the status of a refund request will be provided

 

Federal Refunds

Teletax

If you are anxiously awaiting a tax refund from the federal government, but have yet to receive it, relief may be at hand. You can call the Automated Refund on TeleTax at 1-800-829-4477.

The Service requests that you wait at least three weeks if you filed your taxes electronically, or six weeks if you mailed your tax return. If addition, you should have a copy of your tax return available because you will need to know the first social security number shown on the return, your filing status, and the exact whole-dollar amount of your refund.

The Automated Refund touch-tone service is generally available Monday through Friday from 7:00 a.m. to 11:30 p.m. Rotary or pulse service is generally available Monday through Friday from 7:30 a.m. to 5:30 p.m. (Hours may vary in certain areas.)

Note that the IRS updates refund information every seven days. If you call to check the status of your refund and are not given the date it will be issued, you should wait at least one week before calling back.

Information for Hearing-Impaired Taxpayers

Taxpayers with TDD equipment may call 800-829-4059.

Hours of operation for the hearing-impaired service are:

  • 8:00am - 6:30pm EST (Jan 1 - April 2)
  • 9:00am - 7:30pm EDT (April 3 - April 15)
  • 9:00am - 5:30pm EDT (April 16 - Oct 29)
  • 8:00am - 4:30pm EST (Oct 30 - Dec 31)

If the Automated Refund service states that the refund has been mailed, and you still haven't received it, you have the following options:

  1. Fill out Form 3911, Taxpayer Statement Regarding Refund, and send it to the IRS Center where you filed your return.
  2. Contact the Problem Resolution Office in your district.
  3. Call the IRS refund section at 1-800-829-1040.

May I Have My Refund Deposited Directly into My Account?

Yes. Direct Deposit refunds offer taxpayers many advantages over a refund check, including speed, security, and convenience.

The IRS offers Direct Deposit of tax refunds on Electronic Filing (ELF) returns and TeleFile returns. Direct Deposit is also available on paper Forms 1040, 1040PC, 1040NR, 1040A, and 1040EZ.

You may request Direct Deposit on non-electronic returns by filling out the requested information (Routing Transit Number, Bank Account Number, Account Type) in the Refund area of the return.

 

State Tax Refunds

At least 30 state tax departments have implemented procedures that allow taxpayers to check the status of processing returns and mailing tax refunds.

Alabama

Alabama advises taxpayer to allow at least 12 weeks for tax returns to be processed.

Written requests: After the 12-week period, taxpayers may complete and file Form IT-489, Taxpayer Refund Information. Copies of Form IT-489 may be obtained from any of the District Taxpayer Service Centers (see below).

Telephone inquiries: After the 12-week period has expired, taxpayers may request the status of their refund by calling any of the following Taxpayer Service Centers:

  • Auburn -- (334) 887-9549
  • Birmingham -- (205) 323-6387
  • Decatur -- (205) 353-2932
  • Dothan -- (334) 793-5803
  • Gadsden -- (205) 547-0554
  • Huntsville -- (205) 922-1082
  • Mobile -- (334) 344-4737
  • Montgomery -- (334) 242-2677
  • Muscle Shoals -- (205) 383-4631
  • Tuscaloosa -- (205) 759-2571

Taxpayers are advised to have a copy of their return available when they call.


Arizona

Generally, taxpayers should receive their refunds within eight weeks after the return is filed.

After that period, taxpayers may request the status of their refund by calling:

  • Phoenix -- (602) 255-3381
  • Tucson -- (520) 628-6421
  • Other Arizona areas -- 1-800-352-4090

Arkansas

The average time to process an Arkansas tax return is 10 to 12 weeks.

Taxpayers with touch-tone telephones may call to check the status of their refund by calling the Arkansas Automated Refund Helpline.

  • (501) 682-0200 (inside Pulaski County)
  • 1-800-438-1992 (in Arkansas only).

Taxpayers must have a copy of their return when the call.


California

California has implemented an electronic message system to named F.A.S.T. (Fast Answers About State Taxes) at 1-800-338-0505.The three-digit code to check the status of a refund is 202.


Colorado

Taxpayers requesting the status of income tax refunds should call the Department of Revenue's Voice Response System (RIVRS). To access RIVRS, call (303) 232-2446, then press the number "4."

Access is permitted when one of five security codes is used in conjunction with the taxpayer's social security number: the last four digits of the taxpayer's telephone number as entered on the individual's income tax return; the amount of any estimate credit or payment made this year; the last five digits of an active billing number; the amount of the individual income tax refund; or a Personal Identification Number established with the Department of Revenue.

Taxpayers using a rotary telephone can speak to the automated system, rather than keying in numbers, After confirmation, the system will announce the information requested.


Connecticut

Taxpayers should allow at least 8 weeks for refunds to be processed.

Taxpayers with a touch-tone telephone may call the Automated Refund Hot Line by dialing

  • 1-800-382-9463 (within Connecticut); or
  • (860) 566-7033 (outside Connecticut).

Delaware

Delaware taxpayers can request the status of a refund request by filling out an electronic form located on the Division of Revenue's web site.Taxpayers will be requested to provide their social security number, the first four letters of their last name, and the refund amount noted on the return.


Georgia

Taxpayers should allow at least eight weeks for the processing of returns (10 weeks for returns filed after April 1).

If a refund is not received within such period, taxpayers within the Metro-Atlanta dialing area should call (404) 656-6286 or (404) 656-4674 to inquire about the status of their refund.

Taxpayers outside the Metro-Atlanta Dialing area should call 1-800-338-2389.


Illinois

Individual taxpayers should allow 90 days from the time they filed their IL-1040. Business taxpayers should allow at least 90 days from the date they filed their business tax returns. Amended tax returns take from six months to one year for completion.


Indiana

Taxpayers should allow at least 12 weeks for returns to be processed.

After that date, taxpayers with a touch-tone telephone may call the Automated Information Line at (317) 233-4018, Monday through Saturday between 7:00 a.m. and 10:00 p.m..

Taxpayers with rotary phones may call (317) 232-2240 and talk to a Department representative between the hours of 8:15 a.m. and 4:30 p.m. Monday through Friday.


Kansas

Taxpayers should allow six to eight weeks for returns to be processed.

After that period, taxpayers may call (913) 296-3051 to inquire about the status of their refund.


Kentucky

Taxpayers with touch tone telephones may call the Cabinet Automated Refund and Tax Information System (ARTIS) by dialing (502) 564-1600.

The following information is required:

  1. Social Security Number shown or listed first on the return; and
  2. The exact whole dollar amount to be refunded

If the refund date is not provided, taxpayers should wait at least 7 days before calling again.


Louisiana

Taxpayers may request the status of a refund by calling

  • 1-800-469-8784
  • (504) 922-3270 (Baton Rouge only).

Maine

Taxpayers may request the status of a refund by dialing (207) 626-8461.

The following information is required:

  1. Social Security Number shown or listed first on the return;
  2. The exact whole dollar amount to be refunded

If the refund date is not available, taxpayers should wait at least 7 days before calling again.


Maryland

Taxpayers may request the status of the processing of a tax return by calling

  • (410)-974-3701 (from central Maryland);
  • 1-800-218-8160 (from elsewhere in Maryland)

Massachusetts

Massachusetts has established an interactive voice response system that allows taxpayers to receive updates on the status of their refunds. Access the system by dialing

  • (617) 727-4545; or
  • 1-800-392-6089 (within Massachusetts)

Michigan

Taxpayer should allow at least 8 weeks for the processing of refunds claims.

After that period, taxpayers may call the Computerized Refund Information System (CRIS) at 1-800-827-4000.

Taxpayers must have the following information in order to obtain refund information:

  1. The primary filer's Social Security number; and
  2. The adjusted gross income or household income.

Mississippi

Taxpayers should allow at least 10 weeks for the processing of returns.

After that period, refund information is available 24 hours per day (touch-tone telephones only) by dialing (601) 359-1298.

Taxpayers will need their Social Security number in order to obtain information.

Telephone assistance is also available daily between 8:00 a.m. and 5:00 p.m. by calling the Income Tax Division at (601) 359-1298.


Missouri

The Missouri Refund Inquiry Line may be accessed by dialing 1-800-411-8524.

Taxpayers must provide the following information:

  1. The first Social Security number on the tax return;
  2. Their filing status; and
  3. The exact amount of the refund in whole dollars.

Taxpayers who are unable to obtain a refund mailing date should wait seven days before calling back.


Montana

Taxpayers requesting the status of their refund can call (406) 444-9840 from either a touch-tone or rotary telephone.

Taxpayers should have the following information available:

  1. The Social Security Number of the corresponding to the first name on the return;
  2. The amount of the refund requested as shown on the return.

New Jersey

Taxpayers calling from within New Jersey who have access to a touch tone phone may dial 1-800-323-4400 to learn of the status of their tax refund. An automated script will lead the taxpayer through the steps necessary to determine the amount of their refund. Taxpayers should have their social security number ready when making this call. The hours of service for the system are Monday through Friday, 7:30 a.m. to 10:30 p.m., Saturday, 7:30 a.m. to 4:30 p.m., and Sunday, 8:00 a.m. to 4:30 p.m.

Taxpayers calling from out-of-state or taxpayers not having access to a touch tone phone can obtain tax refund information by calling the New Jersey Tax Hotline at 609-588-2200 and speak to a taxpayer service representative during normal business hours of 8:30 AM to 4:30 PM, Monday through Friday.


New Mexico

Taxpayers should wait a minimum of 10 weeks for the processing of tax returns.

After that period, they may contact the Department of Taxation and Revenue by calling the following numbers:

  • Alamogordo -- (505) 473-4850
  • Albuquerque -- (505) 841-6200
  • Clovis -- (505) 763-5515
  • Farmington -- (505) 325-5049
  • Hobbs -- (505) 393-0163
  • Las Cruces -- (505) 524-6225
  • Roswell -- (505) 624-6065
  • Santa Fe -- (505) 827-0945
  • Silver City -- (505) 388-1101

New York

New York taxpayers may determine the status of their refunds by calling the Taxpayer Assistance Bureau. For calls made within New York, call toll free 1 800-225-5829, For calls from outside New York State, the number is (518) 438-8581.


North Carolina

Taxpayers should wait a minimum of 10 weeks from the date that the return is filed (2 weeks, if the return was filed electronically).

After that time, taxpayers may call (919) 733-4682 , 8:00 a.m. to 5:00 p.m., Monday through Friday.

Taxpayers will be asked for the following information:

  1. Name (exactly as it appears on the tax return);
  2. Social Security number; and
  3. The acknowledgment date provided by the transmitter.

Ohio

Refunds take between six to eight weeks to be processed.

After that period, taxpayers may request refund information by calling the Ohio F.A.S.T. (Fast Answers About State Taxes) telephone number.

  • Akron -- 643-3734
  • Cincinnati -- 852-2880
  • Cleveland -- 787-5218
  • Columbus -- 644-3515
  • Dayton -- 285-6407
  • Toledo -- 245-2657
  • All other Ohio Residents -- 1-800-282-1784
  • Non-Ohio Residents -- 1-614-644-3515

Oregon

Taxpayers may call Oregon's Voice Response System by dialing (503) 378-4988 from a touch-tone telephone. Once in the system, press "1" for refund information.


Pennsylvania

The Pennsylvania Department of Revenue has a toll-free Fact and Information Line at 1-888-PATAXES. Taxpayers can use this number to order or have forms faxed back to them, obtain answers to commonly asked questions, and get information on the status of returns and estimated payments.


South Carolina

Allow at least 10 weeks for the processing of a tax return.

After that period, taxpayers may call the South Carolina Tax Helpline Automated Refund Information by dialing 1-803-898-5300.

Taxpayers should have a copy of the tax return with them, and will be asked to provide the following information::

  1. The first social security number shown on the return; and
  2. The requested refund amount shown on the front of the return.

Follow the recorded Tax Helpline instructions, which will walk you through the steps to access refund information. When asked to enter your refund amount in whole dollars, enter "00" at the end of the refund amount to represent the cents. Then press the "#" sign.

  • Select 1 for Income Tax information
  • Select 1 to select the status of the taxpayer's current year's income tax refund; and
  • Enter your Social Security number and refund amount

Undeliverable refunds: The South Carolina Department of Revenue has listed the names and addresses of refund checks that were returned as undeliverable. Names are sorted alphabetically by the last name of the primary individual listed on the return. If your name is listed as having an undeliverable refund, please contact the Department's tax credits office at (803) 737-4709.


Vermont

Taxpayer refund information is available 24 hours per day by dialing 1-802-828-2868.


West Virginia

Taxpayers may call the West Virginia Automated Refund Inquiry System by dialing

  • (304) 344-2068; or
  • 1-800-422-2075 (in West Virginia only).

Touch-tone service is available Monday through Friday from 7:00 a.m. until 10:00 p.m.

Rotary service is available Monday through Friday during regular office hours from 8:30 a.m. to 4:30 p.m.

Prior to receiving refund information, taxpayers will be requested to provide the following information

  1. The first social security number shown on the return;
  2. The filing status; and
  3. The exact amount of the refund requested.

Taxpayers who do not receive a refund mailing date should wait 7 days before calling again.


Wisconsin

Taxpayers should allow at least 10 weeks for the processing of tax returns..

After that period, taxpayers may request the status of the processing of a tax return by dialing the Automated Wisconsin Refund Information Hotline at (608) 266-8100 (or in Milwaukee, (414) 227-4907).

Taxpayers will be requested to provide the following information:

  1. The primary social security number shown on the return; and
  2. The dollar amount of the claimed refund.

The Automated Wisconsin Refund Information Hotline is an automated system that is available 24 hours a day, seven days a week. Operator assistance is also available Monday through Friday from 7:45 a.m. to 4:15 p.m.

Written requests: Taxpayers may also submit a written request to the following address:

Wisconsin Department of Revenue
P. O. Box 8903
Madison, WI 53708-8903


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